We need your help

We try to provide a good quality, friendly and efficient service but we need your help to achieve our high standards.

With your support, we aim to:

• Offer you an appointment within two working days
• Keep your wait in surgery to a minimum, usually within 30 minutes
• See you on the same day if your problem is urgent
• Process your repeat prescriptions within two working days

Please help us to help you by

• Turning up on time for your appointment or cancelling in good time
• Being patient if the doctor or nurse is running late
• Only ask for a home visit if you are too ill to attend the surgery
• Letting us know your comments, suggestions or problems so that we might improve our services to you